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Terms of Service

Last updated: February 15, 2026

1. Acceptance of Terms

By accessing and using APIShard's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of APIShard's credit-based API platform operated by PT INTI TEKNOLOGI DIGITAL ("we," "us," or "our").

2. Description of Service

APIShard provides a subscription-based platform for accessing and integrating multiple API products with credit-based usage. Our services include:

  • API key management and authentication
  • Subscription, billing, and credit management
  • Access to 15+ API products (DNS lookup, email validation, image processing, etc.)
  • Usage analytics and monitoring
  • Developer documentation and tools
  • Customer support and technical assistance

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

3. User Accounts and Registration

To use our services, you must:

  • Be at least 18 years old or have parental consent
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly update any changes to your account information
  • Accept responsibility for all activities under your account

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

4. Acceptable Use Policy

You agree not to use our services for:

  • Illegal activities or content that violates applicable laws
  • Distributing malware, viruses, or harmful code
  • Spamming, phishing, or fraudulent activities
  • Violating intellectual property rights
  • Harassment, abuse, or threatening behavior
  • Excessive or abusive API calls that may harm our infrastructure
  • Reselling or redistributing our services without explicit permission
  • Attempting to bypass rate limits or security measures
  • Activities that may harm our infrastructure or other users

We reserve the right to suspend or terminate accounts that violate this policy.

5. Payment Terms

Billing and Payments

  • Services are billed in US Dollars (USD)
  • Payments are processed through secure third-party providers (Paddle)
  • You must maintain valid payment information
  • Automatic renewals may apply to certain subscription plans
  • Credits are pre-paid and non-refundable once purchased

Refunds and Cancellations

  • Refunds are generally not provided for used services or consumed credits
  • You may cancel your subscription at any time
  • Unused credits will expire untill end of the billing cycle
  • Data backup and retrieval are your responsibility before cancellation

6. Service Level Agreement

While we strive to provide reliable services, we do not guarantee:

  • Up to 99% uptime or availability
  • Uninterrupted service operation
  • Error-free service performance
  • Specific response times for support requests

We will make reasonable efforts to maintain service availability and provide timely support.

7. Data and Privacy

Regarding your data:

  • You retain ownership of your data and content
  • You are responsible for backing up your data
  • We may access your data only as necessary to provide services or comply with legal requirements
  • Our Privacy Policy governs how we collect and use your information
  • API requests and responses may be logged for security and debugging purposes

You grant us a limited license to host, store, and process your data solely to provide our services.

8. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for services in the past 12 months
  • We are not responsible for data loss, business interruption, or lost profits
  • You use our services at your own risk
  • We are not liable for third-party API failures or unavailability

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your content or data processed through our platform
  • Any breach of your representations and warranties

10. Termination

Either party may terminate this agreement:

  • At any time with reasonable notice
  • Immediately for material breach of these Terms
  • If required by law or regulation
  • For non-payment or insufficient credits

Upon termination, your access to services will cease, and we may delete your data after a reasonable period.

11. Governing Law

These Terms are governed by the laws of Indonesia. Any disputes will be resolved in the courts of Indonesia. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us:

PT INTI TEKNOLOGI DIGITAL

Email: [email protected]